My Review

1 out of 10 stars
I've been 3 times to Preto Putney. The first 2 times (October and December) were really great, but yesterday I was absolutely shocked. The buffet was a bit poor: no heart of palm, no fried cassava, and the cheesy rolls were well baked but had no taste. There was basically just 3 types of meat coming to the tables (every 5 minutes). Without seeing the chicken hearts after 1,5 hours waiting, I asked the manager if they had it. He said it was coming soon. Asked him again half and hour later, he said he never talked to me before. Then he came with chicken hearts completely dry and almost burned. I said it was too dry, and he told me he would come back with RARE chicken hearts (obviously being sarcastic). I said I didn't like rare chicken hearts, and he just left. Had to wait 30 minutes (twice) for my soft drink to come, despite the number of waiters not busy at all. Complaint to the hostess, and the waiter who took my order came to my table in a very rude manner, asking what was the problem. I said it was a problem to be discussed between the management and me, not between the two of us, then he gave me a pat on my back and said the problem was me. My friends were just as shocked as I was.
I went there to eat something different, but next time I'll just go to a normal steak house. And now I understand why last year it was always fully booked, and now there's no queue at all... Really sad.

Name: Tatiana
Location: Wandsworth