King's Road Steakhouse & Grill - Marco Pierre White
American Restaurant in Chelsea
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User Reviews
Stazey
from London
from London
Feb 15, 2014
Dreadful customer service, don't buy a Voucher. You are treated like a second class citizen. They feel that they can change their terms and conditions whenever they feel like it, give false information and not take any responsibility! Even when escalated to the very arrogant and rude 'owner' (James Robertson) we were treated with no respect and he didn't listen to our complaints. It was evident that we were just a number and they didn't care to rectify their mistakes. Avoid, avoid, avoid if you have any sense!