Sanzio

Italian Restaurant in Cricklewood
Sanzio image
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1 / 10 from 1 review
Address
26 Station Parade
Cricklewood
London
NW2 4NH
Map
Telephone
020 8830 5221
Cuisine
Italian
Region
Cricklewood
Nearest Station
Willesden Green
0.02 miles
Opening Times
Monday Open 12:00 - Closes 15:00
Open 18:00 - Closes 23:00
Tuesday Open 12:00 - Closes 15:00
Open 18:00 - Closes 23:00
Wednesday Open 12:00 - Closes 15:00
Open 18:00 - Closes 23:00
Thursday Open 12:00 - Closes 15:00
Open 18:00 - Closes 23:00
Friday Open 12:00 - Closes 00:00
Saturday Open 12:00 - Closes 00:00
Sunday Open 12:00 - Closes 23:00

User Reviews

Ray
from Willesden Green, London, UK

Aug 13, 2021

Arrogant, overrated and super rude waiter and waitress. If you want to wasted you money to be treated like a piece of garbage, then by all means go there. I am a local. I live in Willesden Green and I have many friends who live in the area. My child goes to school there, and i am friend with the parents of my child's friends who all live in the area. During the pandemic, we tried to help the small local businesses such as Sanzio. We went there in June, with some of our friends (2 families, with children, 6 of us in total) on a Sunday. There were people, good turnover, but not packed (there were several free tables). Service was slow, waiters don't look at customers, they look at their feet so it was always challenging to grab their attention but we didn't mind the slow service as it was sunday and we wanted to relax and not put pressure on the staff. We ordered a lot: wine, starters, mains...we got there at 12. We had no idea we had the table for just 2 hours (the waiters did not even tell us or reminded us). Yet at precisely 13:45, a waiter (who did not wear any face mask by the way. there is sign at the restaurant that people had to wear face masks until they seat at their table, yet on of their waiters did not wear a face mask at all) came to our table, gave us the bill and told us to vacate in 15 min because our table was booked for 14:00, just like that, out of the blue... We were shocked obviously since we have been struggling to catch their attention and besides, there were 2 tables (seating 12 people in total) that were empty. My wife complained that they could have informed us when we made the booking. One of the waitress then came (even more arrogant and rude that the maskless waiter) and told my wife "it was in the booking. When you booked, we told you you had 2 hours". My wife showed her the booking confirmation that there is no indication of 2 hours. The waitress left and came back 5 min later to show my wife "the 2 h booking does not appear in the confirmation email but it appears when you make the booking". She then shoved her mobile phone onto my wife's face "Look, it shows here: you have 2 hours". Impressive, the waitress proved her point that she was right. Hurrah, hurrah.... at 13:50, the people who booked our table for 14:00 arrived but as there were many empty tables, they were more than happy to sit at another free table, so the same waitress cam and told us "Oh, you can stay because the other guests don't mind sitting at another table. You are lucky, you can stay longer and order desserts". We couldn't believe our ears "we were lucky?? To give you our hard earned money in a time of pandemic when most hospitality businesses likes your are closing down... The prices are very high. You'd pay the same prices as you would in touristic areas like Oxford street, for the same, or even worse, ok food and rubbish service. There are many other good Italian local restaurants, just across the corner. My family shall never step foot in that restaurant ever again.
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