ONCE AGAIN!!!!! Pizza express fails to meet the minimum requirements for good customer service.
1. 1hr 10 minute wait for a take away (2 pizzas + salad)
2. No apology for waiting.
3. Manageress quotes "how dare you" in a high tone after a constructive complaint, in which every customer is entitled to make if he or she feels the service isn't good.
Will be avoiding this chain in general if this is the ind of staff being employed by Pizza Express.
PizzaExpress has expanded enormously over the years and now has a staggering number of outlets. The simple menu and kitchen concept has retained its freshly made ideal and you can still watch your pizza being prepared for you. This branch can cater for private parties of up to 40 people upon request.