La Dolce Vita

1 out of 10 stars

Perhaps the worst service in a restaurant that I've seen. On arrival, I and my girlfriend tried to get a table for 6 people (the rest of the family were some minutes behind) which seemed to take all the staff to work out, even though all that was needed was putting a couple of tables together. The idea of tap water rather than bottles was completely incomprehensible to them (all they would respond back was 'bottled water?') - although that was mainly a problem for the diners next to us. The food, once it arrived was very good. But after being there for the best part of two hours (long delay getting the order taken, and the food arriving) we gave up on them clearing the plates and did so ourselves, but still no offer of the desert menu or coffees. We were all having a good chat but the service was unforgivable. Finally, my girlfriends father went to complain and ended up with a stand up row in the middle of the restaurant after a snide remark from the owner as he returned to the table. I was appalled by the attitude of the staff and management, the food was redeeming so they get a star, but with such poor service I can give no more. Clearing this is a restaurant situated in a great location which does not need repeat business, and is quite happy with the large quantities of passing tourist trade. Avoid (or order as you enter and don't expect any service or timely food).