Maharaja Of India
from 8 user reviews
|ADDRESS:||19A Charing Cross Road|
|MAP:||Location map & what's nearby|
|NEAREST STATION:||Leicester Square|
|TELEPHONE:|| 020 7930 3044|
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Been here several times now and have not yet been disappointed. The decor has had a major refit since my last visit. it has now been modernised. Nice flooring, new tiled walls, and a new all glass entrance. The photo for this restaurant needs updating to do it justice. Same great service and food. No problems with communicating with staff. Will certainly be going back.
i live in london and went here on haloween sunday after a really pleasant night out with a friend. when we first got there we were shoved into a small table near the window, i guess to make them look busy. we asked to be moved further back in the restaurant and the staff were miserable about this but let us anyway. the other people in the restaraunt were also a bit odd and it made for a horrible atmosphere.
we waited ages to order, even drinks. when we did order we had to order drinks and food at the same time. we had almost finished our first beer and i asked the waiter where our poppadums where, as usually we like to have these while we look at the menu, even though in this case we had already ordered. he looked at us like we were mad and had obviously forgot to order our poppadums. he said our food was coming and we could have the poppadums with the main meal. this wasn't what we wanted so we complained and left. he didn't make us pay for our drinks though!
The previous two reviewers must be hard to please, harbouring on the negatives. I agree that the interface with the waiters tends to be functional and perhaps not very engaging, as seems to be the Indian way. I have now been three times with the same level of service. 10/10 for waiter performance. 2/10 for waiter interface with the customer. 10/10 for quality of food. 10/10 for flavour of food. If you enjoy Indian food, you will enjoy eating here. I WILL be returning here.
Terrible experience with the staff. Came to this restaurant after a day sightseeing in London. We were a group of 6 who ordered an average amount of food for the group with a bill totalling £100. We firstly ordered a jug of tap water as nobody wanted an alcoholic drink as soon as we arrived, but intended to have one with our meal. From the off the waiters were incredibly rude telling us sarcastically that "there is a difference between tap water and bottled water" after we had specifically ordered tap water to start us off and quench our thirst, and asked did we not want any lager? Their tone then got increasingly rude with our starters, beer ordered later and bill being virtually thrown onto the table and my partner being called "tough man" after ordering another glass of water with his beer. We also had a wonky table which was not dealt with by the staff and so we wedged it ourselves with a menu. This attracted lots of attention from them but instead of speaking to us in English they seemed to be aggressively discussing what we had done in Indian so that we could not understand, they bent down to look and gathered and pointed. We made the decision not to leave a tip due to the appalling customer service and the door was very definitely slammed after us as I was the last to leave in our group and the waiter obviously hadn't realised I was still there and I saw him slam the door behind my family. We could not fault the food which was what we would expect from an Indian restaurant, no more, no less. However I have never before witnessed such awful manners from waiters and cannot discourage potential visitors strongly enough. Price, food, location all satisfactory - just get a whole new set of staff.
3 people wanted a quick lunch. the vegetarian was faced with the enormous choice of 2 dishes (chana or dal). we ordered one meat dish, one poultry and one "main course" dal plus one chapatti each, 2 dishes of rice and 3 cans of coke.. and please can we have some chutneys? The meal took 30 mins to arrive, the chutneys did not come, the dal was like water, the small dishes of rice greasy and the chapattis hard and burnt. the bill - including 10% "service" charge was almost £45.
Went to this restaurant after reading two previous reviews. The reviews were acurate. The waiters were very good at their task, but I would only score them 1/10 for their "bedside manner". They certainly do not know how to smile, even after we complimented them on the food. That is the (minor) negative out of the way. The food was very nice indeed. For the food, I would score 9/10. I will definately be going back to this restaurant.
Dining here is a good, solid eight-star experience every time — it rates ten if you factor in reliability and consistency, location, and the contrast with most of the other places in the vicinity (which tend to be either trashy or pretentious). It's one central London restaurant where I've never felt cheated, never let down. The atmosphere is okay, as far as it goes — it doesn't really have an atmosphere, other than dignified and peaceful. The service is agreeable enough, and quite prompt. The food itself ranges from very, very good to truly excellent, and it's affordable on a tight budget. The location must be just about the most convenient, easy-to-find spot on the planet. It's the ideal place — in my experience, the only place — to meet friends from out of town, or go in a group after a nearby event. You can be sure no one will get lost, everyone will rave about their meal, and no one will wince when the bill arrives. It's not only a good restaurant, it's a necessary restaurant.