We are a group of normally easily pleased 55-62 year olds who often travel and holiday together. We were in London for 'rugby and shopping'. We spotted the restaurant on the Saturday morning and the ladies decided that we should book a table for our eight, plus two friends who live locally, for the evening. We informed the restaurant staff that the majority of us would be choosing from the 'set' menu recommended on the display board outside. We arrived a few minutes before our friends, and were seated and served drinks (A couple of bottles of wine and some rather expensive beers). It was not until after our friends arrived and were also served drinks that the problems started. We were presented with the menus and informed that four of the main course choices on the 'set' menu , "were off". Had we known this before ordering the drinks, we would have gone elsewhere. However, being reasonable people, we persevered, with more than half of us having to resort to the Ala Carte menu (No discretional discounts offered- and we were informed that the starters we wanted from the set menu would be charged at ALa carte price).
We all ordered the same fishcake starter, but we got several different versions of it. Some cold, some warm, some overdone, some underdone, some soft, some leathery. All were on a bed of noodles of varying temperature, and all had a dollop of chilli dipping sauce, probably straight from the bottle.
Main course was a disaster. some sent back,(cold) More food was left than eaten, ran out of mash, (they suggested chips with calf's liver),Quality of food woeful. Wondered why we weren't happy and offered us a loyalty card????. Having to pay the compulsory 12.5% service charge for such dire service was like being stabbed in the eye. A totally unsatisfactory experience which negatively affected the group atmosphere for remainder of the evening.
Wolfe's Bar & Grill serves good hamburgers in a relaxed atmosphere. They can cater for private parties of up to 60 people.