My Review

1 out of 10 stars
We went on Sept 2 , 2010 to this restaurant. The location is very convenient and as we entered it looked to be nice. We ordered food from the menu and it arrived. So far so good. We are visiting London been to other Indian restaurants. We did not find any thing above the mark for the quality or the quantity of the food than the other nearby Indian restaurants. But definitely environment is much nicer than others. Final surprise came in the bill. It is handwritten and there was an extra charge. Checked carefully and no one is around to ask. Finally figured out it was 10% of the total. But no where it was mentioned what it was for. we assume, it was 10% tips as it has been advised in the visit London booklet. Finally when we went to pay they are telling us to provide the tips and we asked why. Since it was already included in the hand written receipt and what was it. The cashier could not explain clearly, mentioned about the company charges which was totally unheard of. He said in a pitiful way do not give the tips as if we were unable to. Finally we had given extra tips. This made the whole mood of eating in the restaurant so awful .. it is very difficult to describe. When it comes to the food, it is added with lot of components seating, ordering, quality , quantity, freshly prepared, service and surroundings. Based on that tip is calculated they may deserve that but including the tips in the bill and later denying it , makes the whole set up based on cheap technique which nullifies so much decor and posh of the restaurant.