Harbour City Restaurant
from 4 user reviews
|Address:||46 Gerrard Street|
|Map:||Location map & what's nearby|
|Nearest Station:||Leicester Square|
|Telephone:|| 020 7439 7120|
I and my friend had an atrocious experience at the Harbour City on saturday evening which ruined our entire day and left her traumatised. The food itself was ok and when the bill arrived my friend commented on the price so I had a momentary look at it. Suddenly an extraordinarily rude waitress (with bleached hair) came up and grabbed the bill from my hand, yelled at me and pulled out the staple in the most violent maner. She then thrust the bill in front of me aggressively, gesticulating at each item. I had never experienced such aggression and rudeness my life. It appears obviously that one is not even allowed to look at the bill (I had not even complained). Regardless of the food the rudeness of the staff is totally unacceptable and certainly would not be going back for that type of disgusting treatment.
Like a previous reviewer, we chose this restaurant because we saw quite a few Chinese people eating here. We were seated upstairs on a tiny table next to a storage area for napkins. This meant we had frequent visits by waiters/waitresses collecting fresh napkins and on many instances, my chair was bumped into. We ordered a set meal. Unfortunately, part of our main course was missing. We informed a waitress and she assured us it would arrive shortly. We had to remind them twice more before it arrived, and as you can imagine, the rest of our meal was practically over. In general the dishes were not very warm, and not very tasty. This experience has put us off visiting China town in the future. I felt I had to leave an honest review to warn people against the apparent high scores from previous reviewers.
This is a family favorite for no frills dim sum . The staff unlike many other Chinatown establishments are friendly and helpful and the food is excellent ( only been lunchtime service )
We went to this restaurant in october 09 and chose it because it had a lot of chinese eating there, which must in my mind be some kind of good sign. We had a set meal and found it both very good value and excelent quality, very friendly staff and customers, would deffinatley go there again.