from 6 user reviews
|Address:||95 Upper Clapton Road|
|Map:||Location map & what's nearby|
|Telephone:|| 020 8806 1022|
After being a customer for many years,I ordered some food from them as usual however no one rang my bell resulting in me not reviving my order, so I rang again the next day to place an order only to be told im black listed omg!! This restaurant has no loyalty to its customers, they have certainly lost my custom and I will be telling my friends and family about my disgusting treatment of this restaurant.
Surprisingly good and fresh food for a somewhat randomly placed Chinese in Upper Clapton... Veg is fresh but noodles are usually very much the thick chow mein type that I'm not a fan of. Opens late which is very handy. A lot better then I expected.
Location: Upper Clapton
Can't believe I gave these guys a second chance, a couple of weeks ago I ordered and asked for some altercations to the main menu (no different to my general order that I order more or less on a weekly basis) the food arrived without my specification when I phoned they said that my order was given to her in that way. Yeah like I'm going to forget that I hate prawns and can't stand raw peas.
Then last night I order the same thing I always order, the food arrives 15 minutes later then specified the chips were raw the rice was and sauce were stone cold. When I phoned and said I had enough instead of offering me a refund reheat in a microwave, please people have you not heard how many bacteria lay in rice and it should never be reheated and eaten. Then she said 'the weather is bad' to which I replied 'is the weather to blame for cooking your chips?'.
NEVER EVER going to use again
This comment has an official response:
This surprises me greatly, as in my case, this would be two very rare lapses in the normal immplicable services of Wu. My family and I go there at least once a month and are always amazed by Wu's food as well as they're staff, which equals our favourite Chinese restaurant. Of course I cannot argue with your opinion, however I was surprised by your comment. Being my favourite, I feel I should tell you to visit again, but after two bad experiences, I'm sure you will not, to which I would reply; fair enough!
From: Georgia Cowley