My Review

1 out of 10 stars
Horrible experience, staff/owner has no manners, very rude and unprofessional.

Purchased voucher from KGB deals, called them and booked the table on last day of expiry and when we reached there we were told that we are fully booked and can't accommodate you. I explained (3 times) I already have a reservation but he was like no we are fully book (I wonder he knows the meaning of reservation!) and you have to wait 30 mins, when we agreed to wait story changes and may be you have to wait 45 minutes, again we agreed but now we were asked to wait 1 hour and we agreed to wait again so we were told that we closes at 9:00 so you have to come tomorrow. We wasted about 15 minutes for no good reason and he told us he'll extend our voucher, come tomorrow and reserved table for next day. Because of previous bad experience I called them next day before going there and , not to my surprise, his response was vouchers are expired and we won't accept them.

I have never seen such unprofessional behaviour before and I won't recommend them at all.

My Review

9 out of 10 stars
My family and I go to Bon Gusto whenever we're in London. We discovered this restaurant on our first trip to London, and we enjoyed it so much that we went there every morning for breakfast. Our last evening we finally had a chance to try their dinner selections, and we regretted not having gone there for dinner earlier. Everything was delicious. It's a very small restaurant, and there are times that service is slower, but I've found that to be true of most restaurants. The staff have always been friendly and we've never had a problem with anything.

My Review

8 out of 10 stars
Bongusto restaurant it's a really nice place, where you can spend a lovely time with yr collegues . The service absolutely nice and food delicious.

My Review

8 out of 10 stars
I have to disagree with the above - I have always had good service and food at the restaurant, and they dealt admirably with a party I arranged for a retirement (15 guests in all and as many bottles of wine as people!). I've always found them helpful on the phone and their availability is good. Aren't restaurants in London inconsistent?! But I would recommend Bon Gusto wholeheartedly as a nice little Italian that's handy for office lunches.

My Review

1 out of 10 stars
I didn't even want to give it 1/10. Minus 10 out of 10 us more like it.

Absolutely shocking service. The service was slow, food was late - when it turned up it was cold, one dish for a vegetarian had bacon in and the third plate didn't turn up at all. The waitress was rude. Do not waste your time or money here. It is the worst restaurant I have ever been to.