Sakura Reviews

8 out of 10 stars

OK, so the service wasn't great but with a sense of humour and the right attitude I had a great night out. I went with my son and one of his friends, they're regulars and had warned me what to expect. I thought the food was great. The service was variable with junior staff doing what they thought they were supposed to do and a senior member of staff trying to stop doing things that would upset the customers. This included attempting to give the bill three times before I snatched it out of his hand to stop the confusion. You want tea - ask for it - you get it. No problem. You want more food - ask for it - you get it. So, don't go expecting five star service, it's not what this place is about. Go with friends, intend to have a great night out, watch the antics or the staff AND JUST ENJOY YOURSELVES!

1 out of 10 stars

Very disappointing. After living in Japan for two years I came to expect professional, polite staff and clean toilets. This restaurant did not have either. The food was not bad, but not worth the negative aspects.

8 out of 10 stars

Take your sense of humour along and you will have the very best time. good value food and authentic too.

1 out of 10 stars

Service poor and rude and when I questioned the quality of the Toro I was told 'You Gaijan no good. Don't come back to restaurant.' I won't and neither should you.

1 out of 10 stars

TRULY S(A)KARY!

I have only been once and the service was terrible! The food wasn't as great as others had said either. But the *scariest* thing must be my friend's comment (below) who ate there last night:

I went to Sakura last night.. guess what... there was a dead mouse underneath the table next to our table, we told the manager and he shouted back at us... what kind of place is that?!! Never go back there...

3 out of 10 stars

Good food but the service is unbelievable. It is like you're begging them for food or something. The manager and some staff are very rude.. very strange.. so different from typical japanese services. They are extremely stingy about their wasabi, lemons and tea! They give you a tiny weeny wasabi for each dish and if you ask for more they will look over and under your plates to make sure you really have none left and then give you a teenie bit more. A slice of lemon (not whole) will cost you £1. You will get very thirsty while eating coz it is difficult to get your tea cup a re-fill. Go if you're desparate for a jap food or go somewhere else.

1 out of 10 stars

We booked a table for 6 people, only to be told on arrival that we would not be seated together! changed the time to a later one so that we could MAYBE get a table for 6 - only to be told on arrival at later time that it was still not possible. When enquired about the point of therefore booking a table, the sourfaced manager gave me a dismissive gesture and told me that he had alot of customers which was why he couldnt give me a table. in summary - I left. no matter how good the food may be, the lack of respect and basic manners shown was disgusting. DONT GO!!! you wld be better off with other places like TARO in Brewer St where food and service are great.

1 out of 10 stars

Quite possibly the worst restaurant I have ever been to - with the rudest service (Wong Kei included). Food OK but you can get just as good elsewhere (try Ikkyu on Tottenham Court Road). Manager is physically abusive; you get shouted at if you are one person short for a reservation; long waits when there are tables. Avoid!

10 out of 10 stars

I have to disagree with Elle. I've only been once, and i thought that it was fantastic. i think that the service Elle received was because she went quite late and near closing time, but if you go early, its a really great place to go. their set meals are really delicious and are really filling, so if you eat everything that was on your set menu, its almost certain that you would not be hungry at the end of it. the prices for the set meals, i think are great value, because you get great Japanese food at a good price (usually under £20). Can't wait to go again.

Quite possibly...the worst service I have ever received. We were seated just before 10pm on Friday night, given the bill and made to pay whilst still eating our main course. Our drinks were quickly cleared dispite not being empty and asked to leave as they were closing up! £80.00 spent for half hour use of seats,terrible service and a pedestrian meal at best.I implore all not to spend your well earned money in this establishment!!