Internet Leaders Dinner with PetsPyjamas

At tonight's dinner the CEO of PetsPyjamas, Gracia Amico, will talk to us about the importance of truly understanding your customers and creating a shopping experience that (over) delivers on their needs. She will explain the approach PetsPyjamas have taken to achieve this, covering various channels of the business with emphasis on the ability to book pet friendly breaks. PetsPyjamas is the ultimate shopping destination for pet lovers and a great social network and online information source for pet owners. They recently won the 2014 Retail Week Award for Customer Services Initiatives so it’ll be an insightful evening on how this brand has and will innovate.