Customer Experience Transformation DACH

Are you based in the DACH region and dealing with Customer Experience on a day-to-day basis? Do you want to learn more from the companies based near you and how they deliver experience for your shared customers?

Great news, we are bringing our famous Customer Experience Transformation event to you! Taking place in Munich 13-15 October 2015 this meeting is designed to address the challenges that Heads of Customer Experience face in the DACH region. Strictly built around real-life case-studies that you mentioned were of the most relevance to you and covering a range of topics from using CRM and Big Data to your best advantage, analysing insights gathered from V.O.C. and multi-channel customer engagement and satisfaction.

Join the 50+ top companies in the region to take your customer experience management to the next level, learn about upcoming trends from cross industry sources and take away the key lessons to promote back in your own company. Moreover, address those questions that you have been working on and haven’t yet found the best solution by networking with thought leaders who have experienced and already resolved these killer issues.

Meet other companies from across the DACH region, save time on tenders and searching for innovative solutions because we have invited some of the most prospective vendors and discuss with end user companies through workshops, group discussions, expert panels and networking receptions.