Customer Experience Transformation: Travel and Leisure

Are you working in the Travel and Leisure space and dealing with Customer Experience on a day-to-day basis? Do you want to learn more from the competitors and build B2B connections? Or simply want to stay ahead of the curve by being the first to follow through on the latest customer needs and desires?

Great news, we are bringing our famous Customer Experience Transformation event to you! Taking place in London 24-25 February 2016 this meeting is designed to address the challenges that Heads of Customer Experience face. No theory talks, only real-life case-studies covering a range of topics from personalisation, cultural change, multichannel management, employee engagement, digitalisation and so much more.

Join the 50+ top companies to take your customer experience management to the next level, learn about upcoming trends and take away the key lessons to promote back in your own company. Moreover, address those questions that you have been working on and haven’t yet found the best solution by networking with thought leaders who have experienced these and already have a strategy in place.

Your top 3 reasons to attend this meeting in February 2016:

1. Join leading companies in the travel, tourism and hospitality space to identify and discuss similar challenges and explore potential solutions that will enable you to advance and transform your customer experience processes

2. No sales pitches! Only end user companies talking to each other on a senior level through a variety of tools including interactive team building workshops, group discussions, expert panels and networking receptions

3. Establish and build B2B contacts: Benefit from a plethora of valuable networking opportunities ranging from sharing experiences on how to improve customer experience and gain better engagement through digital platforms, to speaking with about potential business development opportunities.