Customer Experience Transformation- Insurance

IQPC, 129 Wilton Road, London
Customer Experience Transformation- Insurance image
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Event has ended
This event ended on Thursday 26th of May 2016
Admission
£299 In House Customer Experience Professionals (discounts available online), £2299 Solution Providers and Consultants (discounts available online)
Location

IQPC, 129 Wilton Road, London

Nearest Tube/Rail Stations
Victoria 0.18 miles

Customer Experience Transformation: Insurance is the only dedicated customer experience transformation event exclusively for the insurance sector. With 2 days of exclusive networking sessions, professional debates, highly interactive workshops, and compelling case studies and roundtables, it is the only event for you to discover how to drive customer experience in insurance to increase profitability and market share.

Join Europe's leading insurance companies to discover how to:
- Engage with your customers during 'moments of truth' to increase loyalty and reduce churn: Hear how RSA are retaining customers through a differentiated customer experience
- Embrace digital transformation in order to meet the growing demands of Generation Y: Learn how Insurethebox are using telematics to reduce customer claims
- Foster innovation across the customer journey to differentiate from your competitors in a commoditised market: Discover how AXA are innovating the claims and renewals process
- Leverage social media as a new channel to engage your customers and avoid customer frustration: Hear how BNP Paribas Cardif maximise customer interactions via social media
- Transform your customer interactions in the contact centre to create more satisfied customers: Learn how Post Office are empowering agents to offer a better customer experience

Speakers: RSA, AXA, Allianz, Generali, Unum, Post Office, Vitality Health, Insurethebox, BNP Paribas Cardif, Genworth, Solus, Covea Insurance, Prudential

Tags: Workshops

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