The Planet Nollywood

this place has the crappiest customer service and the food is awful, it is a waste of time and money to visit there. management is non existing and if they do show up when you ask for them, they become aggressive and all defensive.

Starting with a positive comment- the food is good. However, my complaint is in regards to the service and the enviroment. When you walk in, sometimes there is someone to serve you and sometimes there is no one. Recently when I was there somebody asked me, a client, if I worked there. When I was just a guest. Maybe if they also wore uniform it might be easier to identify staff. Secondly the service was poor. The waitress/cashier was bringing the forks and knives one by one as the food came for each individual, instead of bringing them all at the same time, which would have saved her time. Thirdly, when we ordered assorted meat, they brought out two pieces of meat- two pieces of the same meat! Fourthly, the cashier/ waitress increased the volume on the television that she was watching that our table could not hear ourselves speak and had to request her to turn it down. Fifth, everytime I have gone there thye have only had coke avallable as the soft drink. Other than this, the food is good as I mentioned above. My criticism is meant to be constructive and I hope they respond these valid points.