Very Poor. When we ordered our drinks, 2 of them were ciders. They were presented with ice. When we asked for the ice to be removed, the barmaid looked at us with complete disdain.We tried to make light of the moment but she just smirked at her colleague.
After ordering we waited over 30 minutes for the food to arrive.After it arrived the burgers (all 5) were barely warm. We bmentioned this to the staff, upon which all they could say "it was cooked fresh". Please tell me what that means....
Overall, for a burger that costs close on £10 I expect better service. For a pub, I expect them to ask if I want ice in a pint. After all, when they took the ice out I was left with 3/4 of a pint. Good for the bar, poor for the customer.
May I add this is not the 1st time we have been here. It is a 5 minute walk from home & we thought we would give it the benefit of the doubt. Alas they failed again.