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At All In London we don't want business owners to feel helpless about negative reviews but at the same time we don't want to delete genuine comments from customers. In our experience the best way to ensure that the business's reputation is maintained is to openly respond to negative reviews, this can turn the situation around in your favour and show other users that you're not unreasonable and are dealing with it professionally.

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The review

The review in question

I would have to agree with the other comments left, i don't know what is the hype about this place? it is way over priced and the publicity that surrounds this place is evident, obviously you have to have royals appearing other wise this club would fail massively on there own! You should try diva beach, i think they are raffles new local competition, the staff are nice there, but the club is a small style club, pricey are very reasonable for chelsea, there is no****yness about the place or arrogance like what you experience at raffles.

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