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The review

The review in question

I visited this week to enquire about getting a tourist visa. All I can say is TERRIBLE customer service. The elderly man at the desk was rude and did not listen. He just disregarded my problems (I needed an emergency visa) and I left feeling upset. As a Jamaican who was hoping to visit Tunisia for a holiday, I felt like the staff at the embassy (except one gentleman I spoke to on the phone) were very UNPROFESSIONAL, RUDE and did not want to help you if you had a problem.

I would never wish the kind of service I recieved on anyone else. It's not good when you are not aware of Tunisian rules about visas etc I feel that the embassy should recruit new, professional, clean staff who know how to talk to people and handle difficult questions without just saying "no, no, 3 weeks minimum, no, three weeks minimum for visa".

Name: Miss H
Location: London

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