All In London Logo
Home > Post a Comment

Post an official response to a review on All In London

If you represent this business and disagree with a comment please add your response to it here

Why respond?
At All In London we don't want business owners to feel helpless about negative reviews but at the same time we don't want to delete genuine comments from customers. In our experience the best way to ensure that the business's reputation is maintained is to openly respond to negative reviews, this can turn the situation around in your favour and show other users that you're not unreasonable and are dealing with it professionally.

Here is an example of a business that has replied to a user comment: response example. In this example the business manager shows a professional and rational approach that would only serve to give new customers more confidence in the business.

The review

The review in question

Walked past this shop on the way to other "known" places and wow what a find!! Can't speak highly enough of it. Walked in, found the sofa i've always wanted and as they make it by hand in the UK (added bonus) i could have it made to my size specifications. Sat with a very helpful guy and chose the colour, type of material and filling, gave a deposit and bang on our chosen date of delivery, 2 nice guys turned up, fitted it together in our house (none of that oh your doors too thin nonsense!) and we've been enjoying it ever since. thanks so much & everyone, forget other places, this is it

Your Response

Please note:
  • This reply form is for representatives of the reviewed business to respond to comments.
  • Please do not post anything offensive.
  • Promotional/Advertising posts will be removed.
  • Posts are not editable once submitted, so please check spelling and grammar.
Your Name
Your Position
Your reply