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At All In London we don't want business owners to feel helpless about negative reviews but at the same time we don't want to delete genuine comments from customers. In our experience the best way to ensure that the business's reputation is maintained is to openly respond to negative reviews, this can turn the situation around in your favour and show other users that you're not unreasonable and are dealing with it professionally.

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The review

The review in question

Nice to know this old building is being restored,I was 15yrs old 1945 when I first went to The Mahogany Bar (as it was then known as) It was a youth club fir the local children and I lived in Weclose square.Many hours of enjoyment were spent there,being just as the war was ending there was very little for us youngsters to do.I well remember all the activities we had including little 1 act plays sometimes ,it's good to know that people are still enjoying the old building.I am now 83 yrs old very interested to see your Webb site.Thankyou for bringing back the memories.

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