Halfords Autocentre

Garage Service at 4, Browells Lane
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1 / 10 from 2 reviews
Address
4
Browells Lane
Feltham
Feltham
TW13 7LW
Map
Telephone
020 8751 3433
Region
Feltham
Nearest Station
Feltham
0.37 miles
Opening Times
Monday Open 08:00 - Closes 18:00
Tuesday Open 08:00 - Closes 18:00
Wednesday Open 08:00 - Closes 18:00
Thursday Open 08:00 - Closes 18:00
Friday Open 08:00 - Closes 18:00
Saturday Open 08:00 - Closes 17:00
Sunday Closed

Halfords Autocentre provides a wide range of garage services for cars and vans, as well as MOT testing.

User Reviews

Paul
from Feltham

Apr 7, 2022

Worst service I have ever experienced in my life. Took 2 days and came back with all 4 wheels with deep scratches. Full circle fresh scratches circling the whole wheels.

I paid for 4 new tyres fitted and this was how it came back. Every wheel badly scratched and left with gunk all over them.

Halfords said to get the wheels refurbished and they would pay. I paid £480 inc vat for wheel refurb and Halfords never paid for the refurb.

Emailed and spoke to them countless times.

Wouldn’t use them again if the service was free.
ADRIAN
from FELTHAM

Apr 29, 2021

The worst Auto Centre.

I booked my slot to change two tyres at 10 am, at 12 pm I went to check if my car is ready and of course nobody touched it, a lady from reception left the reception and she took her car and drive away for some shopping.
Guy responsible for tyre changing was outside chatting with his friends for more than half an hour, nobody in the centre, no car inside waiting for repair, no more cars waiting for tyre changing, just staff chatting outside with friends, Guy who is responsible to open Autocentre was washing his fORD fOCUS, and my car waiting when a staff member will finish his chatting or another to finish washing his Ford focus, and start to change my tyres.
Halfords why do you have a slot reservation, when in your garage nobody cares what time tyres will be changed.

Two Tyres, car in the centre at 10 am in the morning, I called to Autocentre 1:30 pm to ask what the time I can pick up my car and the rude guy told me my car still waiting in the queue.
I explained I booked my slot for 10 am in the morning and I was on time, and what ???
The rude guy explained to me that is really no matter what the time I came to the auto centre, for what the time my slot was booked.
When is going to be ready will be ready and they will give me a call, he said you can book a slot on what the time you want but we will change your tyres when will be his turn.
I wasted half of my Sunday just to wait for my tyres will be changed.
Finally, after 4,5 h waiting to change 2 tyres, a lady called to me that car is ready to pick up,
WOW two Tyres 4,5 h !!! amazing Halfords !! congratulation !!!

You don't think when somebody books a slot at 10 am in the morning maybe he needs to have a car ready before noon ???

Or maybe this auto centre should have a manager who will control staff and their daily responsibilities ??
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