The rating for this review is no longer counted due to a response being added, see below for the official response.
Added: Apr 2018
This place has very nice carpets however, I don’t know if the lady who is working there is the owner or just a worker but she has a nasty attitude which puts people off from buying anything. She is rude when talking to the customers. Her attitude and behaviour is not suitable especially if you are trying to sell your product.
This comment has an official response:Hi,
we are very sorry that you've been annoyed with our member of staff.
However we prefer you to make a complain to our manager or director in store rather than putting down a bad review. Our store is one of the most beloved rug stores in London.
Once again we are sorry for what has happened.
From: MERINOS UK