Gaspark

Plumbers Merchant at 354 Cricklewood Lane
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1 / 10 from 3 reviews
Address
354 Cricklewood Lane
Cricklewood
London
NW2 2QH
Map
Telephone
020 8731 9595
Region
Cricklewood
Nearest Station
Cricklewood
0.66 miles

User Reviews

Sally Hay
from Highgate

Dec 22, 2014

They could improve by having staff who knew what they were doing. I phoned and said I had a shower that needed a cartridge replaced. They sent a bloke who took an hours' paid for time to take a photograph of the cartridge, two weeks later after much chasing from me they announced they had no idea what sort of cartridge it was. I asked to see the photo and they got very shirty and now say they can/will do nothing to help. They did however mange to spread the fixing screws for the shower all around the bathroom floor, handy as I'm on crutches! The receptionist is unbelievably hostile!
Anonymous

Jun 15, 2010

I have been sent them through their dealings with a managing agent.

The estimate was for a day and a half.

I was told "Will definitely be there at 8.am".

They arrived at 9.25am. No call to say they would be late. Then they went back down to their van for 15 minutes. One of them came back up with some brushes.

Quite frankly, not to put too finer point on it. My 11 year old nephew could have made a better job of painting. Was not properly finished either.

This took a few hours. I was glad to see him leave.

I asked never to be sent these people again.
Anonymous

Jun 4, 2009

Complete timewasters. Booked an appointment for an estimate for 12 May 2009 - they did not turn up (which did not inspire confidence) and apologised for not logging the visit properly. Rescheduled for 19 May, and talked through the job in great detail for an hour with the estimator - who promised to do the estimate by the weekend. I provided additional information by e-mail, as agreed.

Two weeks passed, during which I held off looking for other estimates, so I phoned. The next day I finally got a call from the administrtor saying that they had decided the job was too challenging. It was pretty clear they would never have bothered to tell me this had I not contacted them. Gaspark agreed that they had wasted my time and should have contacted me immediately to say they did not intend to do an estimate. They promised that the estimator would call me by the end of the day in order to explain the problems they were concerned about -- but, of course, no phone call.
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