The Hampstead Flooring Company
Flooring Service at 3 South End Road
Address
3 South End Road
Belsize Park
London
NW3 2PT
Facilities
Contactless Payments
Delivery Service Available
Credit Cards Accepted
Hampstead Flooring offers a wide range of flooring services and offers a 100% customer satisfaction guarantee. Family business est. 1973.
Useful Tips from AIL Users
Look for Matthew Fletcher from the sales staff - he`s very helpful.
If you plan on hiring Hampstead Flooring, book them now! I initially inquired back in December and was told they were booked until March. But the waiting was worth it.
User Reviews
Good service and product range. Recommend.
Yvonne Aitken
from Hamstead
We bought a sisal carpet for our living room. Liam was a big help in selecting the carpet. He listened and recommended just what was needed. Installation went smoothly on the date promised. The entire process was a positive experience. We will definitely be back for future projects.
The estimate was provided quickly and the work scheduled as we asked. Good value and wide choice for wool carpets. Would use them again. In fact, we are return customers since 1999.
We made an appointment for the manager to come and measure up for a quote at 10am on 11/7/17. He turned up an hour late but hadn't contacted us to let us know. He said he would send the quote the following day but a week later we hadn't received it. My colleague arranged an appointment at the shop for 2pm on 19/7/17. The manager wasn't there but the shop assistant said he would be back "any minute" as he was out estimating. She said she had to pop out for 5 minutes and put a sign on the shop door to this effect and closed the shop. We waited outside for almost an hour but neither the manager or shop assistant appeared. How to lose customers ....
Shirley L. Frew
from Hampstead, London
Great service from start to finish. Helpful and knowledgeable staff and quality products. Would definitely recommend to friends.
I used these guys for installing a laminate flooring in the kid's room. Good job, reasonable costs. The technicians didn't speak fluent English, but that was ot a problem.
It's very important to find correct contractor when you make home renovation, so I can honestly recommend to all people lives in Greater London this flooring contractor.
They are reliable flooring specialists.
Your expertise and professional assistance makes us very, very happy every time. We will stay your loyal clients. Thank you.
Martha Green
from Westminster
Your expertise and professional assistance makes us very, very happy every time. We will stay your loyal clients. Thank you.
Matthew is a fantastic and knowledgeable salesperson for such a young man and we were delighted with the service offered. Fully professional and helpful, we would recommend.
Helen Radcliffe
from Hampstead
They have just finished with our hallway and living room floors and I'm very pleased with the outcome. The guy was professional, friendly and hardworking all the time. Our floor looks fantastic. Thank you.
If you looking for a truly professionals in flooring services hire this company! I am very pleased with what I got for my money. The team did really good job. The showroom in Hampstead in on a great location!
The owner is a professional. For a young guy, I was impressed on how much he knew and immediately hired him for the job. They re-did our living room, dining room, stairs and upstairs hallway - all in 4 days! Also gave us a great deal on baseboards which was awesome!
Great service and installation by the Hampstead Flooring Co. Thank you
The person who ran the shop a while back was fine, but the flooring we had done throughout our flat was done very sloppily. There were gaps left that since have become worse. We were told that the loud cracking and noise (uneven flooring) underfoot would go away & that the floor just needed to "settle". It never did and since we've learned that they didn't lay it out properly. There are large gaps between one room and the next as well. Poor work indeed.
Response from
Mr M Joshi Branch Manager
To whom it may concern
The Hampstead Flooring Company has no knowledge of this customer and can assure you that all genuine complaints are dealt with swiftly and efficiently. Please see our Website where you can find Testimonials from our many happy customers. www.theflooringgroup.co.uk
Dec 21, 2011
The product is excellent, the installers were awful, after sales care is non-existent. Installers left huge messes, large gapes in sloppy installation,considerably damaged my staircase. Contacted management and I was told that damage is to be expected in these jobs and that I agreed to that when I signed on with them. Won't even come to site to examine how poorly the install was, and I live 5 blocks from the store. DO NOT use this company unless you don't care about after sales service, and damage to your property.
Response from
Mr M Joshi Branch Manager
This customer was informed that the skirtings may be damaged during the installation on several occasions, yet still chose to complain about it afterwards.
Please take no note of this untrue 'complaint'. Visit our website at www.theeflooringgroup.co.uk where we have testimonials from many happy customers, with The Flooring Group having been in business for over 40 years.
Jul 8, 2013