Soggy food and surly staff
I have visited this cafe several times as I have friends who live near to it and use it as their local.
On every visit I have been disappointed for one reason or another. The lunches are ruined by vegetables which have been boiled to oblivion. Eventually, after trying various different options in the hope of finding something edible, I resigned myself to the fact that all of the lunch choices were soggy, dull and tasteless.
Thankfully, the breakfasts are not blighted in the same way, however, depending upon the staff working on the day, the service can be poor and rude.
Today, the breakfast I ordered was given to another customer; by the time the waitress realised, it was too late and he had already tucked into it. She offered no apology to me and instead tried to get me to accept the other customer's order, which was quite different from what I had asked for. When I declined it and asked to have the order I had originally placed, she was rude to me, despite the blame lying entirely with her. This was the final straw and I have now decided to stop using Sultans Cafe.
Sultans Cafe serve full English breakfasts as well as a selection of light meals, sandwiches, salads and snacks.