I called into the Kingston branch on 17.09.21 to buy cakes for my friend’s birthday party the following day. When I asked the guy serving how long the cakes would last, he told me I’d be better off visiting the following day, 18.09.21, as the current batch of cakes had been baked on 16.09.21, and they would have a fresh batch baked on the morning of 18.09.21. I was impressed with his honesty!
Consequently, the following day, 18.09.21 I went in again, and purchased 4 slices of cakes (around £3.65 a slice). Sadly when my friend and her guests tried the cakes at her party, the cakes were stale and hard. I should have realised that the cakes I had bought were in fact the ones I’d seen on 17.09.21, i.e. the ones baked on 16.09.21 (or possibly even before then); the display looked the same as I had seen the day before, but the guy had seemed honest that day, and I had obviously been fooled by him.
My friend had to bin the cakes, a total waste of £14+. I will never go to that store again, and will be advising every friend tempted to go in to give it a miss.
I even purchased a coffee both times I visited - even the coffee is of poor quality, weak and more akin to hot milk.
I advise everyone not to visit this dingy little shop, utterly disgusting cakes, and dishonest way of selling them
Patisserie Valerie is a chain of licensed cafes that serve breakfasts, lunch and afternoon tea. They are world famous patisseries. They also bake wedding and birthday cakes.