Great Wall Chinese Takeaway

The food was nice, I ordered one chickhen chow mein and one beef chow mein and the portion size was good. However the lady that took my order mixed it up. Bearing in mind that i came to collect the order and had to drive down twice!

Points of improvement for the takeaway:

- the lady that took the order over the phone would benefit from listening to the customer order correctly and also to repeat the order at the end.
- customer service was poor, i was asked to drive back and also return the food. Instead for the latter of getting the order wrong over the phone, i would suggest not to blame the customer and also to deliver the right order due to inconvience.

Hopefully next time it will be better service.

This is the first time that we have written a review, as normally would not bother, but the service and quality was so poor. After waiting 1.5 hours for our delivery, we were disappointed to find that the main meal in which we ordered was wrong, and the rest of our order was also unsatisfactory.