Very poor customer service. Owner of the restaurant gave me 3 wings and chips in each box and charged me for 4 wings and chips. I bought 4 boxes.
Next time I went I mentioned this to the staff - they said it could have been a mistake - but did not give me refund or anything.
A'la Pizza
Takeaway at 201 Mile End Road
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Opening Times
Monday |
Open 10:30 - Closes 00:00 |
Tuesday |
Open 10:30 - Closes 00:00 |
Wednesday |
Open 10:30 - Closes 00:00 |
Thursday |
Open 10:30 - Closes 00:00 |
Friday |
Open 10:30 - Closes 00:00 |
Saturday |
Open 10:30 - Closes 00:00 |
Sunday |
Open 10:30 - Closes 00:00 |
User Reviews
K Begum
from London E1
from London E1
Aug 17, 2020
Lucas
from London
from London
Feb 11, 2016
Great service and our pizzas were huge anddddd cheap! Thanks boys
Anonymous
Jun 24, 2010
Wow. I just phoned them to order a pizza. At first the guy says hello ...and then I get about five words out and he interrupts me with some indistinct mumbled sound. Then I start again and ask if he can hear me OK. He says yes (in that kind of very thick accent that inspired no confidence at all) and so I start again. I get about six words out this time before he stops me and says "hold one minute", and then I get silence. And I'm left hanging on the phone. I wait ...and wait ...and wait some more, but nothing.
So, I hung up and posted this review. What an absolutely dreadful service!
(Maybe if I spoke Urdu I'd have been OK.)
So, I hung up and posted this review. What an absolutely dreadful service!
(Maybe if I spoke Urdu I'd have been OK.)
Response from
Maximillian CEO
To my knowledge, you were rude on the phone and were not making sufficient sense. I highly doubt it has absolutely anything to do with you being unable to speak Urdu. This is because mthe majority of staff are bilingual, speaking both English and Bengali, so I suspect they would not have understood you if you spoke Urdu anyway. Irregardless, the reason why you phoned us was because you know how delightful our pizzas are. And on this occasion, can I apologise for not being able to serve you our delicious pizza. I intend to make sure that all SENSIBLE orders are taken and delivered in time. However, it is not advised that you phone us when you are obviosly under the influence of alchohol or crack or any other intoxicating substance. Thank you for your comment.
Dec 6, 2011
Anonymous
Apr 4, 2010
they recently change there medium pizza to small one and make it 6 slices. Which is unacceptable. I just cant believe it. I have been ordering pizza from them for last 1 year. Never seen a medium pizza like that small in my life. Even they printed out their packeging deleberately in a smaller one so that they can save up more money.
Anonymous
Dec 23, 2009
These people are stars! I could hear and understand them, (often a problem I find) and they were willing to help me out with sending a pizza to a friend in London. And they were very reasonable for price.
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