I went to pick up medicine for someone and due to my smartphone not giving me direction with each street name I had to call the clinic 3 times. On the first occasion the lady was very kind and told me to call them back when I come out of Bond Street Station. Once I xame out I called again and someone called Chris answered the phone. He was most unhelpful, ill mannered and impatient customer advisor I have ever come across. He was not willing to help me when I seeked direction. I said where I was standing and he very harshly said why I can't use my smartphone for it. I asked him if I should take a left turn and he hanged up on me.
When I got there I found everyone else to be nice and polite. Such a nice place it's a shame that he would treat a customer like this. I tlod about the incedent to the counter lady she took note of it. Let's hope he can learn better customer service.
Otherwise it looks such a nice and serene establishment.