A few weeks ago I bought a covid test as part of the required government travel testing. The lady in pharmacy sold me the wrong type of test despite being confident on what I need. I went back to return the test. Whilst I under returning medicine or tests doesn’t not normally happen but they gave the wrong advice and product.
The First Lady was rude in her response upon going back. The second person explained the policy around test returns. However, they gave the wrong advice on what I should have bought. She also clearly didn’t not understand the government requirements either. How can a pharmacy sell products without knowing the actual guidelines. Shame companies like this taking advantage of people during the pandemic. I will never go back to this pharmacy. No ethics or proper customer service.
Numark Pharmacy is a dispensing chemist that also sells a range of toiletries and cosmetics as well as hair care products, walking sticks and baby care products. A film processing service is also available.