Well Pharmacy

U would recommend that they get a position filled for someone to answer the phones as they are always to busy to pick it up and keep on a activating the busy tone I rang them over and over again for four hours and no answer or the busy tone and my boyfriend was over there at the time when I was ringing and he said they just looked at the phone constantly ringing and forgot how to answer it if that could be addressed that would help !!!!

This is more the fault of Well as a company than the individual pharmacy. They allowed me to book a flu vaccination for my child, where this was not offered by the NHS due to her age. They took her date of birth, confirmed that a child was eligible and then took money for an appointment four weeks later. After rearranging my day and making a forty-minute trip, the staff told me that their branch did not offer vaccinations to children, and that they had assumed the booking was an error. So then I drove forty minutes back again. No-one had attempted to confirm the appointment near to the time. An almost impossibly poor service.

Store is great helpful staff and nothing is to much for them.
They deal with a lot of crap from the area the store is located.
Theft and drug addicts and the lack of surgery's open these days.
Front line workers throughout lockdowns.