Wanstead Pharmacy

Chemist & Toiletries Supplier at 75-77 High Street Wanstead
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4 / 10 from 8 reviews
Address
75-77 High Street Wanstead
Wanstead
London
E11 2AE
Map
Telephone
020 8989 0597
Region
Wanstead
Nearest Station
Wanstead
0.25 miles
Opening Times
Monday Open 08:45 - Closes 19:00
Tuesday Open 08:45 - Closes 19:00
Wednesday Open 08:45 - Closes 19:00
Thursday Open 08:45 - Closes 19:00
Friday Open 08:45 - Closes 19:00
Saturday Open 08:45 - Closes 18:30
Sunday Open 10:00 - Closes 13:30

Useful Tips from AIL Users

If there are issues with the prescriptions, quite often the surgery will not have released it yet, as it is just across the road it is worth making this your first port of call after any problems.

Timothy, Wanstead

Dont wait until your prescription runs out. Give it a few days, at least, to allow the pharmacy time to get things ready to provide your repeat prescription.

David Rosser, Wanstead

User Reviews

MS Goldman
from wanstead

Feb 17, 2021

After 2 mistakes on the part of this shop,,, ,pharmacy????? my daughter went in to collect her prescription.....came out a sobbing wreck because the 'assistant' was extremely unkind and rude.
I phoned to speak to the MANAGER but assistant refused to let me....but as I insisted I was first....twice....that she'd TOLD ME that he'd call me at 5.30but as I record 'RUDE G]assistants she then said that she was GOING to tell me this...... This was after I said I was going to report the PHARMACY and not just miss 2 white shirts.
As I type I still haven't heard from the manager.
My daughters GPs were disgusted enough to change her to BOOTS as from now.
If you NEED to speak to a pharmacist PLEASE USE BOOTS, In 63 years I have never been spoken to thus by a shop assistant.
If no phone call by tomorrow I will send composed letter to the relevant complaints bodies and Facebook it,
Disgraced customer
from Wanstead

Oct 30, 2020

It’s the worst Chemist I have ever been to my father has been waiting for a prescription keeps lying saying it’s out for delivery and then ain’t I have asked to come and collect they won’t let me I have explained my father can’t breath needs his medication they have no sympathy and will not let me collect he has had To go hospital his a old man and they simply don’t care won’t let me speak to manager disgusting no care for anyone
James W
from Wanstead

Sep 27, 2019

More than once my prescription has been incomplete. Worse, not fulfilled and therefore delayed. "You need to go over to the doctor and see what's going on, sir." I go over to the doctor and, they say, "we haven't received it". So, I go back to the pharmacy, "Oh, you didn't tell us which doctor to send it to, sir." Er, yes, I did. And I wrote it on the prescription form. "Oh, then I'm not sure what happened there, sir."

I moved to Boots and haven't had any problems since. It seems crazy when there are competing pharmacies on the High Street that they haven't got their act together. The prices are higher than Boots and Superdrug. I only go in there now for the Post Office.
Tim
from Wanstead

Feb 8, 2019

Used to be OK, but now very disorganized, very difficult to get through on the phone, and the person who answers does not seem to to know what to do, and keeps putting you off and asking you to ring back later.

The prescription service is very muddled. They have a delivery service (in theory), but won't accept card payments over the phone.

If you have a prepayment cert, they keep making up the prescription and forgetting to deliver!

They need to train their staff better, particularly when dealing with phone calls.

They need to improve the system for keep track of prescriptions, which are collected and which go out. They seem to have no checks!
Zaki Akram
from Wanstead

Jan 4, 2019

One of the worst pharmacies I’ve been to. The manager was very rude to me and spoke with a hint of arrogance. He made me feel like I didn’t know what I was talking about.

They were understaffed and I found a few items on the shelf which were out of date. The pharmacy has been around for a long time and used to be decent but it has heavily deteriorated in the last few years.
Lisa
from Wanstead

Sep 15, 2018

The pharmacy needs more staff. The staff that are there seem very sad and stressed. If there were more staff that had training then the customer service would be better and people would buy more.

The pharmacy needs a cleaner. As there is dust every where as well. The shelves are very messy.
Timothy
from Wanstead

Mar 16, 2018

Really surprised at the negative review on here, Wanstead Pharmacy has filled my prescriptions quickly and accurately for more than 10 years now. I couldn't be happier with the quality of their service and recommend it to anyone without reservation.
David Rosser
from Wanstead

Dec 5, 2017

I was a bit put out to read Margaret's negative review because I have never had a bad experience with this pharmacy. They make it as easy as they can for we customers to get our prescriptions, within the (absolutely necessary) restrictions placed on them by Doctor's surgeries. Ali is the Pharmacist who works hard, as always, to maintain a cheerful and reasonably efficient pharmacy. I sympathise with Ali because he takes the time and trouble to comfort and reassure often elderly and handicapped people when they cannot read something or they are absent-minded. Thanks very much for a good service.
Margaret
from Wanstead

Jan 9, 2017

Used to be an excellent service. The pharmacist himself is very helpful but recently the prescription delivery service has become very eratic.
For the last three months I have been unable to get prescriptions ordered on line and then delivered... This service used to be very simple and prompt but now it takes at least three phone calls or a visit to the pharmacy to actually get the medicines. Simpler and easier to go elsewhere.
If someone says they will phone back when they find out what has gone wrong, they should do so.
And if they cannot provide a reliable delivery service they should not say that they can.
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