The Manor Health & Leisure Club

Great setting, A few problems

I once needed help within the gym on a machine and there wasn't any gym instructors on duty, and it seems that way most of the time only seen 3 in my time doing 4 hour shift a day which means you can’t get help with you need it. (no support)

The classes are really out of date and very the same every session, no clear instruction and the teachers seemed to get frustrated when I couldn’t do something, I then left the class and went into the gym where I was met by the indoor heat wave as the air conditioning is never turned on to save money, you then sweat and are in need of water so you head for the water fountain and is doesn’t work. Reception say it’s due to low pressure.

The receptionist only seem to read magazines and I felt like a child reporting any problems.

The service here is average verging on poor. The pool and surrounding surfaces are very dirty. I would certainly NOT bring your children here for health and safety issues.The changing room has no heating and there is black mould on the walls. When I enquired about the above two problems I was told to 'be realistic'. However this was only one member of staff, the rest are polite and do try to help.