The Garrat Lane Academy, Fulham Broadway and Tooting branch are all salons I've visited.
The managers are rude, unfriendly, cold and lack basic customer service. I've lost all respect for them. I've made a decision to never part with my money with them ever again. I'm absolutely livid. Numerous bad experiences in those three branches - they simply don't care about you as a client. They are all about money. When I expressed my grievance last week about a fourth incident, they told me that they don't care about my opinion and I left the store in tears. Please, I'm begging you, spend your money elsewhere.