Gecko Hair Design recently introduced themselves to our office in the Kentish Town area. They explained that instead of using up their promotional budget on an expensive advertisement campaign, they were instead using that budget on doing a special promotion which consisted of the following at much reduced prices:
I was not satisfied with their service at all. I made morning appointments and the lady was late all the time. There can be no excuse that she was just running late from her previous hair cut as my appointment was the first of the day. She was simply always late.
The second time I went there, the staff were complaining about how many of these special offers they'd done - if you're not happy with them, then why would you have offered so many of these promotions in the first place? And when we were sold these offers, all we were told was that we needed to give one weeks' notice for our appointments - but when it came time to book an appointment, I was told that on the particular day I had wanted (with one weeks' notice), there were only a limited amount of promotional appointments per day, and they had reached their quota for that day. I thought the whole point of promoting your service was that you'd want people to come and use your service again - not drive them away!
Anyway, as for the actual hair colouring and cut, even after explaining what I wanted with the, it was not what I had asked for or expected. Needless to say, I will not be going there again nor recommending it.