It was my partners birthday treat to go to Toni and guys in Romford, she had messed around with colours approx a year previous but had not touched it until she went there.
The state of hair before arrival was very healthy with a couple inches of mis-coloured hair from previous dye.
She asked for brown hair with copper low lights.
First mistake - by there staff was there stripped the hair, ALL THE HAIR, including the hair that was natural that didn't need to be stripped. They went on to dye it twice with what is ment to be "brown with a warmth to it"
SHE LEFT GINGER 20/6/2015
There are several Toni & Guy salons across the UK offering haircuts and advice on a variety of hairstyles and colouring. A free hair consultation service is available.