20/20 Optical Store
Optician at 216-217 Tottenham Court Road
The 20/20 Optical Store supply a range of designer frames and sunglasses as well as the usual spectacles and contact lenses. They pride themselves on an efficient level of customer service and glasses can be made according to your prescription (depending on your requirements) whilst you wait. This branch also has an in-store cafe.
This store seems to be run by people who have no idea how to be professional. I went to them for contacts they gave me the wrong prescription?!!! When I told them that I have been wearing contacts for more than 10 years and the contacts they have given me are so out of norm I can't wear them they reduced the prescription by one full point, ..after argument and drama!!!
When I complained after a couple of months of wrong delivery they were so rude to me, I stopped going there and went to a competitor. If value your health and customer service you are better of going to a bigger outfit. They sell everything in the store by the way, it looks like a bazzar. Very adhoc and temporary, I would want somebody to take good care of my eyes and these guys have no idea. Be careful! They look like that may not even be there in a little while.
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