I have visited more than once and each time found the service to be excelent. I have had pedicure, leg waxing and eyebrows done without any complaints. All the staff are friendly, it's not really a place for relaxation more if you need to get things done on the go as it is small and busy. Many times I have turned up without an appointment (except sat) and they have fitted me in. They are not anoyingly chatty by asking about your holidays but are polite and talior to you, and if you want to chat they chat or if you are in a hurry they just get on with it.