I went to The Workshop to have a half head of highlights. I called up beforehand to find out how much it cost. I was asked how long my hair was (just below shoulder level) and was told it would be £68.00
When I arrived, I was asked how many colours I would like. Normally I have 3, so picked 3. I normally have a toner put on afterwards and was told this was fine. I was asked if I would like my hair rough dried or blow dried. I asked for a blowdry. The hairdresser asked me if he could trim the middle inch of my fringe to soften it, so I said yes.
When I went to pay it was £167. I was flabbergasted. I was so shocked, and I felt embarrassed to ask why it cost so much. I couldn't stop thinking about how I had been absolutely fleeced and my friends said I was mad to let it go, so I called up to get a breakdown of the charge.
The extras: The third colour, bringing the cost of the highlights to £97.50. The toner was £35 - both of which I have never been charged extra for in the decades I have been having my hair coloured. I was charged £35 for the blowdry!!! Isn't this standard when you get your hair cut or coloured.
I was also told that they had done a complimentary fringe trim which completely infuriated me. The hairdresser ASKED if he could do this, and he cut the middle inch of it, which I would hardly class as a fringe trim. I'm surprised they didn't charge me for the samples they gave me when I left too.
At no point in my visit did they explain the things they were asking me if I wanted would be an extra charge. I assumed they were included in the price I was quoted as standard in every other salon I've been to. While I'm happy with the job, it's certainly no better than any other salon I've been to and certainly doesn't justify the extra £100.
I'm feel really cross. I really like to try and help local businesses, but unfortunately I feel as though they completely conned me and I won't be going back.
We are the perfect hairdresser salon in Streatham for you! Come inside and have a cup of Aveda signature tea, thorough consultation, and complimentary hand massage with every treatment.