I visited Dave Wax tailors for suit tailoring. I found them initially to be very complimentary and give good advice. However the initial consultation and price was fair but upon trying it on the fit wasn't right and it ended up costing me a lot more with 'additional tasks' they needed to do and taking a lot longer. It should have bene pretty obvious to a decent tailor that the initial work was going to leave the jacket far too long. As I challenged this they grew annoyed. I wanted a tailor I could trust to do ongoing work but that will not be this one. Also bear in mind the chap at the front of the store is not the tailor - he has other staff upstairs that do the work.
This comment has an official response:In addition to my response I would like to make readers to this review clearer of the reason this person has given 2 out of 10 . He brought in a M&S dinner suit which had been pre altered badly and was baggy trousers and loose Jacket. The job was costed at £450 but he said his budget was £350, therefore some items had to be deleted to make a reasonable job of this old suit as he had a wedding to attend. Suit was ready few days before, after trying the suit ,which he was happy with, he thought jacket needs shortening [one item deleted from original estimate costing £65] this was done at reduced price of £15, he came few days later and he was happy with Jacket, now he picked an item that the pockets on trouser are standing open, I explained that we have only tapered lower part of the trouser, but as trouser is cut in this style it is big job to put that right, the band needs removing and reposition pockets seams ,cost £70, he did not want to spend that, and we did simple alteration FOC . [I am 73 and have this family business which was established since 1912] ,few years ago remember when I was young, I bought a mini Cooper, and my friend bought Mini Minor, but he added a Cooper badge to it, I am telling you this because this Gentleman than asked me to remove an M&S badge from his Jacket and put a Dave Wax Tailors Badge, which means he is aware if Dave Wax Quality and he is happy to show his friends that suit he is wearing is Dave Wax suit, but what he does not realize that we have left M&S lables inside his inner pockets. He has no reason to feel so unhappy ,spend £70 and have the pockets to shut or buy a proper Dave Wax Suit than you will really feel proud to wear quality and never ever have anything to complain about. I am sorry that he feels bad as we can only do so much to alter suits not cut by human, these suits are cut and made by machines and only can be altered to curtain point. Dave
From: Dave Wax Tailors Co Limited
Position: Dave Wax