Initially I was delighted with the service at The Bridal Store - the staff were incredibly helpful and Maria was fantastic. I was so pleased and certain with both the dress and service I paid for the dress and fittings in whole and up front.
However I have since encountered issues with the store (poor service, a missing dress, incredibly rude store manager and unhelpful customer service). So now despite being organised and choosing my dress 10 months in advance, at the last minute I am now considering getting another dress from somewhere else.
My advice would be to go there and try on the dresses (especially if Maria is there she is excellent at her job) but if you find something you like buy it from elsewhere - or at least don't by the whole dress up front so you have some bargaining power should anything go wrong.
After such a great start I am hugely disappointed and wouldn't encourage anyone to buy their dress from this shop.
The Bridal Room is a bridal shop that specialises in made-to-order dresses, tiaras and shoes.