Tech Express by WHSmith

I was needing a USB-C cable after a good, long, productive day on Saturday 18 September 2021. I was also needing some positive human contact having been in a competitive environment during the day full of egos and hostility. The lady working at the counter here helped me find the best value cable for my needs and also gave me a few moments of friendly interaction. It really made my day, especially as my train home had been cancelled earlier and I was a bit anxious about that. The cable worked brilliantly and I was still buzzing from my experience from the nice lady at this store.

I would like to leave a review of Tech Express on Euston Station concourse. I was helped by a young lady working in the shop around 11 am on Thursday 9th September. The contract on my mobile phone had been cancelled, which I did not realise until I arrived at Euston. All the trains going north had been cancelled owing to a signal failure. I was upset because I had no way of contacting my family. This kind lady lent me her own phone to contact my family and then found a pay as u go sim that I could buy, so that I could continue to contact them until I got home. To say that she went the extra mile to help me is an understatement. She was kind and reassuring and deserves an award for customer service. My train was called before I could thank her properly, so I would be grateful if you could pass this message on. Thank you.