O2

Upper Street, London

O2
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4/10 from 8 user reviews
O2, exterior picture

Ad
Address:1 Upper Street, Islington
London, N1 0PQ
Map:Map & nearby
Region:Islington
Nearest Station:Angel
Official Website:Website

Category:Mobile Phones
More Stores:O2 London Store Finder
Telephone:
Opening Hours:

Mon:10:00 - 18:00
Tue:11:00 - 17:00
Wed:09:30 - 19:00
Thu:09:30 - 19:00
Fri:09:30 - 19:00
Sat:09:30 - 18:00
Sun:11:00 - 17:00


About: O2 sell a range of mobile phones and tariffs that are compatible with the O2 network. They also sell a range of associated accessories.

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  1. EE (0.0 miles)
    Parkfield Street, Islington, N1 0PS
  2. Vodafone (0.0 miles)
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  3. 3 Store (0.0 miles)
    Upper Street, Islington, N1 0PQ


The Latest User Reviews of O2


User Rating: 10 / 10
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Maggie Gallon, Shoreditch
Added: Dec 2018
All In London User Recommended Business
My phone was lost or stolen yesterday so I had to visit the Islington shop. They were absolutely amazing. Everyone was very friendly and extremely helpful, even though I couldn't remember my security answer! Cameron gave me a very good deal and he even stayed behind after the shop closed. I would also like to mention Mohammed and Alex, who went out of their way to help me. I would thoroughly recommend this shop to anyone.

User Rating: 10 / 10
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Sue, London
Added: Oct 2016
All In London User Recommended Business
Im surprised this store gets low ratings- maybe it was past staff- as Ive been twice in the last 18 months both times in disaster mode (Once phone broken, once stolen) and they couldnt have been more helpful. Today it was Tam, not sure who t was last tie a youngish woman. Of course its better to avoid lunch time or late pm when its busy but even then, great service.

User Rating: 3 / 10
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Mary Creagh, Angel Islington
Added: Sep 2015
The Angel store is much better than the Holloway Road one -- but that's not saying much. Some of the Angel staff seem keen to help and they did what they could for me. The line to the O2 central number is never answered for them so they seem to be working under difficult conditions.
Avoid the Holloway road store at all costs -- they messed up my upgrade and then told me I had to wait 72 hours for it to be fixed. Whereas at Angel they genuinely tried to get my upgrade sorted efficiently. It went wront (again) and I was without service, but they did seem willing to try and sort it out quickly.

User Rating: 1 / 10
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Mr Htet Lin, London , Bethnal Green
Added: Nov 2014
They provided very poor customer service and unhelpful . Most of the staffs were very rude to every customers and I will never go back there again . It was my first and last time . Sorry to say that but to improve that store you will need the whole new team.

User Rating: 1 / 10
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Anna, London
Added: Sep 2014
I was quite disappointed of the service provided in-store. I expected higher standards of a communicative brand like O2. But I must say that I've received the worst service ever in O2 Angel. The man attending me was disrespectful, unwilling to help and lazy. I´ll try to avoid this store in future as it's of no use going there.

User Rating: 2 / 10
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Fleur, Islington
Added: May 2013
Indeed, they don't answer their phone, and the two times I went their for help or changing my preferences, they asked me to "go online to make my changes". Hello? Customer service anyone? I'm right there, in front of you...

There was another time when they asked me to go in another store...because they were closing in 10 minutes. I was shocked; they still had time to help...

I find them quite lazy, and their attitude is quite contrary to the *communication* products and services they sell.

O2 on Tottenham Court Road offers a much better service...just hope they were closer.

User Rating: 2 / 10
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ali, london
Added: Mar 2013
They seem to a team that cannot communicate and don't want to talk to customers - avoid.

User Rating: 4 / 10
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A Customer
Newbie
Member since: Sep 2006
Posts: 0
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They are polite and helpful in the shop but never answer the phone!

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