The Carphone Warehouse

Mobile Phone Shop at 359 King's Road
The Carphone Warehouse image
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2 / 10 from 5 reviews
Address
359 King's Road
Chelsea
London
SW3 5UZ
Map
Telephone
0870 1682 008
Region
Chelsea
Nearest Station
Imperial Wharf
0.69 miles
Opening Times
Monday Open 10:00 - Closes 18:00
Tuesday Open 10:00 - Closes 18:00
Wednesday Open 10:00 - Closes 18:00
Thursday Open 10:00 - Closes 18:00
Friday Open 10:00 - Closes 18:00
Saturday Open 10:00 - Closes 18:00
Sunday Open 11:00 - Closes 17:00

The Carphone Warehouse offers a wide selection of mobile phones and related accessories. They also offer impartial advice on suitable phones and available mobile networks.

User Reviews

Cerstin

Aug 8, 2011

Bought a mobile which stopped working after two weeks, but as I was on holiday could only return after one month. Apparently that was too long to exchange it for a new one. It was sent away for repairs - Carphone Warehouse never answered the phone or let me know when it was fixed. Eventually had to go there and was told it had been back for two weeks. The mobile broke four times in one year and then I gave up on it. Carphone Warehouse would not replace it. Terrible company - will never buy anything from them again!
Anonymous

Jan 21, 2010

absolutely no help at all .. no after sales service, was sold a blackberry under the impression it was the best portable email device ever. it definitely isnt, and im not getting any help to sort it. so now i get to enjoy a useless phone for 24 months.

thanks alot carphone warehouse you are absolutely rubbish !!!

do not go to this store or any other carphone warehouse,
Anonymous

Oct 9, 2009

Having waded through the tedious automatic phone options I finally arrived at the right selection and was cut off ! Don't you just hate it when that happens. I wonder if anyone in the Carphone senior management ever reads these comments.
Anonymous

Sep 22, 2009

As I write, they're not answering the bloody phone.

The mobile phone industry seems to be stuffed with incompetents, chancers and, well, incompetent chancers.

Sorry, I guess that's not "constructive". So be it.
Anonymous

Jun 20, 2009

I purchased an item from the carphone warehouse over the telephone. When the item arrived it was found to be faulty. I was instructed by the telephone customer service to return the item to the shop because it was local to me. The rude, inconsiderate and dismissive manager told me that the goods could not be returned because the packaging was opened. He blurted this out in front of a shop full of customers which was embarrassing and demeaning. Any idiot (obviously except the manager that is) could figure out that the packaging would HAVE to be opened to discern whether or not the goods were in perfect condition or indeed faulty, as was the case..

I have heard the worst reports about this branch of the carphone warehouse but I now have had the experience myself.

I have finally been served by the carphone warehouse telephone sales department who have sent me new and perfect goods. I have also lodged a formal complaint with them as well as with o2 and with Apple.
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