Judy Green's Garden Store

Beautiful shop and really lovely staff, always super helpful.

Very poor service and incredibly rude attitude by the owner. Pity because shop sells nice items and the sales assistant was very friendly even if she misinformed me. A Back in June 09 I purchased a plant pot I explained to the sales assistant that I intended to put a flower pot inside and clearly asked whether the pot that I was about to purchase was waterproof upon her confirmation that indeed it was, I proceeded to the purchase. However to my great dismay dismay I later noticed that this was not the case as the water seeped through the flowerpot damaging my marble table. Being very busy, I only dealt with the matter today (29 Sept) returning the pot and asking for a refund after having explained the reason for my request. The owner refused point blank to give me a refund, as it is not their policy which I would accept it, had I changed my mind about the purchase. The point was that I was misinformed about the usage of the pot, had it not been waterproof, I would not have bought it! I did draw attention to the fact that sales assistants should be given some guidelines as to the products they sell and received a very condescending reply. Vania