Mayfair Cobblers

I've tried many places for my shoe repairs and the delicate care I want for my shoes. I've started to use the one on Kinerton St (first being Mayfair in Shepards Market) and they've impressed me to no end..the trick is to let them take their time, be specific and they'll get it done. Happy Cho

I have been trying to get an very expensive pair of shoes back from them for 3 years. Used their delivery service, when my Prada shoes were not returned I was told that because I had left them so long they were taken to their "storage facility" they wont return calls apalling in every way

I've been using this cobblers since it opened in the last couple of years and while the actual job they do on the shoes is fine, the service that I was initially really pleased with appears to have tailed off. They usually send the shoes off to their Mayfair shop to be repaired and never seem to be returned on the day promised, resulting in repeat trips to the shop in an attempt to retrieve ones shoes. Suggestions of a good-will discount for inconvenience were met with shrug shoulders. Will not be using anymore.

Name: Lara
Location: London