The WORST estate agent I have ever rented property through. I received the property in Morton Close, Shadwell, in a filthy state despite being told it would be professionally cleaned before I moved in. They manage properties through an office in the Docklands: its almost impossible to get through to these people there if you have a problem. They are very slow to fix problems in the flat: I had no water in my kitchen in for 6 weeks at one point!!!
Staff at both the City branch where I rented the property, and in the Docklands office are rude and incompetent. If challenged they tell you that they are waiting for the landlord to approve your request eg when fixing my water supply
It took 3 months to get my deposit back from them.
I would never rent (or buy) through this company again. I would recommend you avoid them at all costs.