I’ve try to buy a house off them 3 times now they never get back to about what is happening with my offer!! its like they don't want to sell it to you!!!
they turn up late to meet you at viewing times.
They are a very poor estate agents. i feel sorry for people that have to sell their house with them...
I found the team at Dunlops to be extremely nice and helpful. They were recommended to me by a friend and we were not disappointed. They kept us informed of the whole process from start to finish, and we got the house of our dreams!
If you want to sell your property, I suggest going elsewhere. They will try to pressure you to accept a lower than market price just to make a quick sale. They will not work for the interest of the client.
Dunlop & Co are one of the worst estate agents I have had to deal with. They're prompt when arranging to let my property, but once rented they hardly ever respond to queries and are tardy about forwarding monies due. Excuses for my not receiving them have been bizarre, such as "I accidentally addressed it to your neighbour"; of course when I enquired with said neighbour they'd received nothing. On previous occasions I have had to call them at least half a dozen times to get them to forward the tenants' deposit. On this last occasion I've been chasing them up for nearly five months and am still waiting! In addition, the current tenant and I are still waiting for our copies of the contract. It's said better the devil you know - I now realise it isn't! If you do have to deal with them, get it all in writing - on at least one occasion they changed their verbally agreed fees after my property was let.
Unfortunately I recently used this company to rent out my propery, In not one instance have they acted as a professional organisation. I needed my tennat to vacate the property and requested this to the agents in February 2009, The tennant finally left on 20th June 2009. The agent failed to serve the correct paperwork on several occasions and did not act in our best interets at all. They never return emails, telephone calls and we had to chase them constantly. None of the information provided by them was ever true. I can not state a single thing they done to earn their fee. We are now trying to get the last 6 weeks rent from them which they are stalling on for no reason. I would seriously look at the alternative agents within the area before making a final decision to deal with this company.